Terms and Conditions
A legal disclaimer
# Terms and Conditions
**Last Updated:** 5 September 2025
## 1. Introduction
Welcome to www.alexandra-riha.com (the "Website"), a platform for providing executive coaching services. These Terms and Conditions ("Terms") govern your use of our Website and the coaching services offered. By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our Website or services.
## 2. Definitions
- **"Client"**, **"You"**, and **"Your"** refers to you, the person accessing this Website and accepting the Company's Terms and Conditions.
- **"The Company"**, **"Ourselves"**, **"We"**, **"Our"**, and **"Us"** refers to [Your Company Name], a company registered in New South Wales, Australia.
- **"Party"** or **"Parties"** refers to both the Client and ourselves, or either the Client or ourselves.
- **"Services"** refers to the executive coaching services provided by The Company.
- **"Website"** refers to [Your Website Name], accessible at [Your Website URL].
## 3. User Obligations
By using this Website, you warrant that:
- You are at least 18 years of age.
- You will use the Website and Services for lawful purposes only.
- You will not use the Website for any fraudulent or unlawful purpose.
- You will not transmit any material that is defamatory, offensive, or otherwise objectionable.
## 4. Intellectual Property
All content on this Website, including text, graphics, logos, images, and coaching materials, is the property of The Company or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or transmit any part of the Website or its content without our prior written permission.
## 5. Payment and Fees
- All fees for our Services are in Australian Dollars (AUD) and are inclusive of GST, unless otherwise stated.
- Payment for Services is due in advance, as specified at the time of booking.
- We accept payment by [List of accepted payment methods, e.g., credit card, bank transfer].
- In the event of late payment, we reserve the right to suspend or terminate our Services.
## 6. Cancellation and Refund Policy
- To cancel or reschedule a coaching session, you must provide at least [Number] hours' notice.
- Cancellations made with less than [Number] hours' notice may be subject to a cancellation fee.
- Refunds for prepaid Services will be provided in accordance with the Australian Consumer Law.
## 7. Confidentiality
We are committed to maintaining the confidentiality of our clients. All information shared during coaching sessions will be kept strictly confidential, except where disclosure is required by law.
## 8. Disclaimer of Warranties and Limitation of Liability
- Our Services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our Website or the information, content, materials, or products included on this site.
- To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
- We will not be liable for any damages of any kind arising from the use of this Website or from any information, content, materials, or products included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
- You agree that you are solely responsible for your own decisions, actions, and results.
## 9. Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of New South Wales, Australia.
## 10. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes.
## 11. Contact Us
If you have any questions about these Terms, please contact us at:
Alexandra Riha
69 Broadwater Dr
Saratoga NSW
2251