Privacy Policy
A legal disclaimer
5 September 2025
1. Introduction
Alexandra Riha is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.alexandra-riha.com and use our executive coaching services . Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the "Privacy Act").
2. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- **Personal Data:** Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website, such as online chat and message boards.
- **Derivative Data:** Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.
- **Financial Data:** Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Payment Processor Name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
- Create and manage your account.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Website.
- Process payments and refunds.
- Respond to your inquiries and offer support.
- Send you a newsletter.
- Solicit support for the Website.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- **By Law or to Protect Rights:** If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- **Third-Party Service Providers:** We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- **Business Transfers:** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights Regarding Your Personal Information
You have certain rights in relation to your personal information, including the right to:
- Access a copy of the personal information we hold about you.
- Correct any inaccurate personal information we hold about you.
- Request that we erase your personal information.
- Object to the processing of your personal information.
- Request the restriction of processing of your personal information.
To exercise these rights, please contact us using the contact details below.
8. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at:
Alexandra Riha
69 Broadwater Dr
Saratoga NSW
2251